Privacy Policy

This policy explains what information Serrahaus collects, why we collect it, and how we protect it.

What we collect

When you place an order or contact us, we collect the information needed to serve you: your name, email address, shipping and billing address, phone number, and order history. We also collect basic analytics about how our site is used.

How we use it

We use your information to process and deliver your order, provide support, handle returns and warranty claims, and send order updates. We do not sell your personal information to anyone.

Payments

Payments are handled by our payment provider. Full card details are processed securely by the provider and are never stored on our servers.

Your choices

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it, by emailing [email protected]. You can unsubscribe from marketing email at any time using the link in any message.

Contact

Questions about privacy? Email [email protected] or write to Serrahaus, 1218 W Cleveland Ave, Spokane, WA 99205.